We deliver meaningful customer service, tailored for you. No computer repairs are performed without your understanding and approval, and you remain in full control of your computer while your Technology Advisor works. After the work is complete, we leave a full list of anything added, removed, or changed so you can be sure there are no unpleasant surprises. If the problem comes back within 5 days, call us back. You’re covered by our guarantee, so we’ll keep working until it’s gone for good.
The most important step in resolution of an issue is the exact point of its origin and we take pride in that fact that we are just not good but best in issue identification. This saves your precious time in trying to work with a technician in finding out the root cause of the issue.
We then fix issues and walk you through the best practices because as the old adage goes – Prevention is better than cure.