Virus Removal & Protection Support

Viruses are really bad news. They’re malevolent programs that slip into your computer or device through emails, links, and download with the purpose of making you and your technology miserable. Some viruses just chew up memory to make your computer run slower (or stop altogether), while others will track your personal information and give the virus creators a way into your device. (Yes, mobile phones and tablets can get infected, too!)

Without protection and support, computers are extremely vulnerable to viruses and other kinds of malware. They slip in unnoticed and can be a nightmare to find and remove. The tell-tale sign of a virus infection is usually a slow, laggy computer. If you suspect that your computer has been infected by a virus, don’t panic. Call Remotemen, and we’ll scan your computer to find the virus and use specialized software to remove it.

A firewall secures a computer from intruders trying to get access to your computer. A firewall restricts information that comes to your computer from other computers and controls the flow of data from your computer. Additionally, a firewall provides a line of defense against people or programs, including viruses and worms that try to connect to your computer without invitation.

Programs which are affected by firewall

  • Internet browsers( Internet explorer, Firefox, Chrome, Safari)
  • Email Clients ( Microsoft Outlook, Mozilla Thunderbird, Incredimail)
  • Messenger ( AIM, MSN)
  • Multimedia applications ( Windows Media Player, I tunes)

Common Issues faced

  • Unable to send/receive emails
  • Websites being blocked
  • Unable to sync music on I tunes
  • Applications being blocked
  • Unable to connect to wireless network